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Article

Maintaining Collective Legitimacy During Crisis: A Case of Social Enterprise Intermediaries in Scotland

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Citation

Farooqi S & Knox S (2025) Maintaining Collective Legitimacy During Crisis: A Case of Social Enterprise Intermediaries in Scotland. Public Administration. https://doi.org/10.1111/padm.13067

Abstract
Existing research offers little insight into how governance networks can maintain their legitimacy during institutional disruption. Through an in-depth case study of a network of third sector organizations in Scotland that worked to deliver government funds and support during the COVID-19 pandemic to social enterprises and charities, this paper sheds light on this topic. Our analysis highlights the importance of work to retain the structure of the network by affirming mission focus and rules of collaboration, promoting and aligning the network with external stakeholders, and building and breaking relationships. We propose a conceptual model illustrating how these efforts to maintain legitimacy interact dynamically, demonstrating that successful network management during crises relies on the collective ability to adapt to evolving pressures. These insights contribute to the extant research on network governance and institutional maintenance.

Keywords
governance networks; institutional work; legitimacy maintenance; social enterprise

Journal
Public Administration

StatusPublished
Publication date online30/04/2025
Date accepted by journal31/03/2025
URL
PublisherWiley
ISSN0033-3298
eISSN1467-9299
ISBN2380-7849

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Dr Stephen Knox

Dr Stephen Knox

SL in Entrepreneurship & Innovation, Management, Work and Organisation

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